UPS has delivered another damaged package to my door step, this is the third in a row. I stopped using them as a shipper 2 years ago when they ruined a package containing a $450.00 eBay sale. I had used one of their authorized locations to package the item, when it arrived at the purchasers home the package looked like it had been dragged from New Hampshire to Texas behind the truck and used as a seat for an elephant. The ebay purchaser demanded a refund, and I demanded UPS cover the loss. UPS declined to cover the damages stating that the item was insufficiently packaged. After using one of their retailers to handle the packaging they conducted their “Investigation” and declared that they were not responsible. Apparently when packaging your goods for shipping with UPS you’ll need to prepare them for an atrocious journey that is sure to put them in harms way.
The majority of packages that I receive from UPS are in less than excellent condition, and it seems that lately, more often then not, they are arriving with obnoxious amounts of damage, completely illustrating UPS’s disregard for cargo their customers have entrusted them to handle.